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ADA & Paratransit

Picture of a River Bend Transit vehicleADA
CitiBus is in compliance with the Americans with Disabilities Act (ADA). 

All of the CitiBus fleet is wheelchair accessible with a rear facing wheelchair securement system. The system allows mobility passengers complete independence to secure their wheelchair in less than 25 seconds with the simple push of a button and minimal driver assistance. 

Paratransit Service
Davenport CitiBus provides ADA Paratransit service to eligible Davenport residents who are unable to use fixed route service. The paratransit service is only provided within Davenport city limits with pick-up and drop-off locations less than 3/4 miles of an existing fixed bus route. If you are unsure if your residence meets this requirement, please call 563.888.2151 for assistance. The service is administered by CitiBus and operated under a contract with River Bend Transit. 

Paratransit Application (Applicants must be a resident of Davenport)
Individuals must complete a paratransit application and be approved before they are able to access this service. 

  1.  Call 563.888.2151 to request an application be mailed, or download the application by clicking this link
  2. Complete and submit the completed application according to instruction. 
  3. A determination of eligibility will be mailed to you. 

Fares for Paratransit Service

  • $1.75 for individuals ages 12 and up
  • $.85 for children ages 5 to 11 with a paid adult fare
  • One personal care attendant is free with paid paratransit fare

All transportation under the paratransit program are by appointment only. Eligible individuals must call River Bend Transit at 563.386.1350 to make a reservation and obtain trip information (TDD equipped). Reservations may be made up to fourteen (14) days in advance, but no later than one (1) day before desired trip date.  Service is provided during CitiBus Transit hours.

ADA Compliance
View Public Works ADA Compliance Statement at this link. To make a request for reasonable accommodation contact CitiBus at 563.888.2258 during business hours M-F, 7 am to 3 pm. 

Use this link for more information on the Americans with Disabilities Act. 

Use this link to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City. 

Use this link to file a Civil Rights Complaint. 

Call 563.888.2151